FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

Our IT Support prevent most of the problems but there are times when you just need that little bit of help. We don’t just do IT support. We provide our clients with a proactive solution that delivers maximum up time and reliability, reducing downtime to an average of 41 seconds per month. Making us your perfect IT partner.

  • People and Culture

    We automate and use portals, but what we are really about is providing an excellent service to our partners.  We think we’re unique. Take a look at why the MTeam stands out.

  • Skills and Knowledge

    It’s vital our teams know, understand and use the tools that you use.  We invest heavily in both external training as well as in-house development to ensure we have the collective knowledge you need.

  • SERVICE DELIVERY

    Having been around since 2008 we have refined our Service Delivery processes to be second to none.  Over 12 years we’ve adapted and changed as we’ve grown, we now have industry leading customer satisfaction levels, and as a result, have won awards for our customer service, know.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

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Global reach

Our Managed IT services will help you succeed. Let’s get started

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • INFRASTRUCTURE

    We’ll look at what you currently have in place, is it supported, what are the recurring issues we can see and offer expert advice and a proactive approach to prevent these issues from occurring.

  • SECURITY

    What vulnerabilities exist on your network, does company or user information exist on the dark web and how can we close these gaps for you.

  • INTERNET AND CONNECTIVITY

    Are you achieving the speeds you need for your business; do you have peaks and troughs in the performance that can be balanced more effectively to improve system performance.

  • WIRELESS

    Does your wireless provider offer excellent coverage throughout your business, are there requirements to maintain a separate network for security purposes

  • APPLICATIONS

    SME IT supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • CLOUD

    Is cloud the right fit for your business, are you secure and able to manage the consumption of cloud services effectively?

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, SME IT has you covered with industry compliant solutions, customized to your company’s specific needs.

Jeffrey

Being back with SME IT just gives me peace of mind knowing that my technology is functioning seamlessly behind the scenes without it interfering with and disrupting our day-to-day operations.

Jeffrey
Brooklyn, NY
Richard

Very late in the day, I received a request from our director to obtain a quote for software and laptops. We needed them by noon the next day. But John Doe was able to get those to us first thing in the morning.

Richard
New York, NY
Why choose us

6 REASONS TO PARTNER WITH SME IT

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.